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Telesales Medical Representative

2+ years
Not Disclosed
10 Jan. 1, 2025
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Description – Telesales Representative

We are looking for an enthusiastic Telesales Representative to join our team and contribute to generating sales. You will be responsible for closing sales deals over the phone and maintaining strong customer relationships.

An effective telesales representative must possess excellent communication and people skills. You must be comfortable presenting products or services over the phone and able to manage customer interactions professionally.

Responsibilities:

  • Contacting potential or existing customers to inform them about products or services using provided scripts.
  • Answering questions regarding products or the company.
  • Asking questions to understand customer needs and successfully closing sales.

Requirements:

  • Proven experience as a telesales representative or in a sales/customer service role within the Life Science industry.
  • Proven track record of successfully meeting sales quotas, preferably over the phone.
  • Strong knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
  • Ability to learn about products and services and explain them effectively to pharmacists.
  • Excellent communication and interpersonal skills.
  • Ability to stay calm and handle rejection gracefully.
  • Strong negotiation skills, with the ability to resolve issues and address complaints.
  • High school diploma required; BSc/BA is a plus.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We foster intelligent connections to accelerate the development and commercialization of innovative medical treatments, ultimately improving patient outcomes and population health worldwide. Learn more at IQVIA Careers.