Senior Scientific Specialist

8-12 years

Not Disclosed

Remote, USA

10 Sept. 23, 2024

Job Description

Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

About the Role

Job Purpose:

Serve as a senior therapy area/content expert, leading the delivery of assigned programs/projects within the account team, while directly engaging with clients and key opinion leaders (KOLs).
Develop high-quality scientific content through comprehensive research, scientific writing, editing, and fact-checking, ensuring timely completion within project scope and objectives across all MedCom communication formats.
Acquire and maintain expert knowledge of relevant therapy areas, client products, and objectives.
Take ownership of assigned projects, proactively addressing complex technical issues to ensure outstanding project delivery.
Collaborate with the Scientific Team Lead to guarantee quality outcomes, client satisfaction, and account growth.
Effectively liaise with clients and external authors/opinion leaders throughout project lifecycles.
Provide leadership, mentorship, and direction within projects to ensure efficient delivery and high-quality outputs.
Understand the organization’s service offerings and processes comprehensively.
Play a key role in new business development initiatives.

Key Accountabilities:

Client Interaction/Relationship:

Act as the senior content expert for assigned accounts/programs, proactively building client relationships and ensuring client satisfaction and project profitability alongside the Scientific Team Lead and Account Management.
Identify and address complex technical and process challenges in partnership with the Scientific Team Lead.
Recognize opportunities for follow-on business development, working as a content expert to secure new business agreements (NBAs) with Account Management.
Communicate effectively about project scope changes and maintain a high level of client satisfaction throughout all interactions and deliverables.
Manage timelines and expectations in discussions with clients, confidently negotiating project details (excluding budgetary matters which require internal consultation).

Specialized Knowledge:

Demonstrate a strong understanding of departmental service offerings to ensure informed and consistent client discussions.
Comply with all departmental procedures related to project delivery and tracking, promoting adherence among team members while suggesting enhancements for efficiency.
Develop and maintain expert knowledge of client products and therapy areas, recognized for your expertise by internal teams, clients, and opinion leaders.
Stay informed about relevant industry guidelines (e.g., Good Publications Practice) and apply them to projects, ensuring compliance among team members.
Identify technical or process issues affecting project delivery, collaborating with team members to initiate solutions.
Proactively contribute to proposal and pitch development, taking a leading role in presentations as needed.
Share expertise through mentoring and participation in formal training initiatives.

Project Execution and Success:

Write and edit high-quality scientific content, managing your own workload to meet deadlines.
Ensure familiarity with project scope and objectives, monitoring progress and flagging any changes in scope to the project lead.
Accurately interpret scientific data and maintain alignment with client objectives and messaging.
Conduct necessary research on relevant topics and foster strong relationships with external authors and opinion leaders to ensure project success.
Identify issues impacting project delivery, taking independent action and coordinating with the Scientific Team Lead and team members to resolve them.
Follow up on assigned actions and communicate status proactively.
Provide expert mentoring and coaching to team members, tailoring guidance to support their development and project success.
Adhere to departmental SOPs related to quality control and propose enhancements for improved efficiency.
Seek opportunities to maximize project efficiency and champion changes that enhance team performance.
Communicate effectively with team members across functions, participating in project discussions and contributing proactively.
Innovate to meet clients’ communication objectives and provide comprehensive briefs to team members or freelance contributors as directed.
Review and provide expert feedback on the work of others, ensuring high standards are maintained.
Use project experience to contribute to accurate budget development when needed.

Skills:

Proficient in MS applications (Word, PowerPoint, Excel) and advanced computer/internet skills.
Exceptional oral and written communication skills.
Strong problem-solving abilities.
Ability to acquire and apply specialized therapy area knowledge quickly.
Solid understanding of complex scientific data and marketing messages.
Competency in scientific writing, proofreading, and copyediting.
Effective project management skills and interpersonal relationship-building competency.
Strong client focus and ability to interact professionally within client organizations.
Capable of prioritizing work and defining necessary steps to achieve project outcomes.
Ability to manage assignments on time with high quality and deliver impactful presentations.
Strong mentoring capabilities and a commitment to continuous professional development.
Willingness to work collaboratively in a matrix environment and value teamwork.
Proficient in English.