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    Senior Scientific Specialist

    Parexel
    8-12 years
    Not Disclosed
    Remote, USA
    10 Sept. 23, 2024
    Job Description
    Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    About the Role

    Job Purpose:

    • Serve as a senior therapy area/content expert, leading the delivery of assigned programs/projects within the account team, while directly engaging with clients and key opinion leaders (KOLs).
    • Develop high-quality scientific content through comprehensive research, scientific writing, editing, and fact-checking, ensuring timely completion within project scope and objectives across all MedCom communication formats.
    • Acquire and maintain expert knowledge of relevant therapy areas, client products, and objectives.
    • Take ownership of assigned projects, proactively addressing complex technical issues to ensure outstanding project delivery.
    • Collaborate with the Scientific Team Lead to guarantee quality outcomes, client satisfaction, and account growth.
    • Effectively liaise with clients and external authors/opinion leaders throughout project lifecycles.
    • Provide leadership, mentorship, and direction within projects to ensure efficient delivery and high-quality outputs.
    • Understand the organization’s service offerings and processes comprehensively.
    • Play a key role in new business development initiatives.

    Key Accountabilities:

    Client Interaction/Relationship:

    • Act as the senior content expert for assigned accounts/programs, proactively building client relationships and ensuring client satisfaction and project profitability alongside the Scientific Team Lead and Account Management.
    • Identify and address complex technical and process challenges in partnership with the Scientific Team Lead.
    • Recognize opportunities for follow-on business development, working as a content expert to secure new business agreements (NBAs) with Account Management.
    • Communicate effectively about project scope changes and maintain a high level of client satisfaction throughout all interactions and deliverables.
    • Manage timelines and expectations in discussions with clients, confidently negotiating project details (excluding budgetary matters which require internal consultation).

    Specialized Knowledge:

    • Demonstrate a strong understanding of departmental service offerings to ensure informed and consistent client discussions.
    • Comply with all departmental procedures related to project delivery and tracking, promoting adherence among team members while suggesting enhancements for efficiency.
    • Develop and maintain expert knowledge of client products and therapy areas, recognized for your expertise by internal teams, clients, and opinion leaders.
    • Stay informed about relevant industry guidelines (e.g., Good Publications Practice) and apply them to projects, ensuring compliance among team members.
    • Identify technical or process issues affecting project delivery, collaborating with team members to initiate solutions.
    • Proactively contribute to proposal and pitch development, taking a leading role in presentations as needed.
    • Share expertise through mentoring and participation in formal training initiatives.

    Project Execution and Success:

    • Write and edit high-quality scientific content, managing your own workload to meet deadlines.
    • Ensure familiarity with project scope and objectives, monitoring progress and flagging any changes in scope to the project lead.
    • Accurately interpret scientific data and maintain alignment with client objectives and messaging.
    • Conduct necessary research on relevant topics and foster strong relationships with external authors and opinion leaders to ensure project success.
    • Identify issues impacting project delivery, taking independent action and coordinating with the Scientific Team Lead and team members to resolve them.
    • Follow up on assigned actions and communicate status proactively.
    • Provide expert mentoring and coaching to team members, tailoring guidance to support their development and project success.
    • Adhere to departmental SOPs related to quality control and propose enhancements for improved efficiency.
    • Seek opportunities to maximize project efficiency and champion changes that enhance team performance.
    • Communicate effectively with team members across functions, participating in project discussions and contributing proactively.
    • Innovate to meet clients’ communication objectives and provide comprehensive briefs to team members or freelance contributors as directed.
    • Review and provide expert feedback on the work of others, ensuring high standards are maintained.
    • Use project experience to contribute to accurate budget development when needed.

    Skills:

    • Proficient in MS applications (Word, PowerPoint, Excel) and advanced computer/internet skills.
    • Exceptional oral and written communication skills.
    • Strong problem-solving abilities.
    • Ability to acquire and apply specialized therapy area knowledge quickly.
    • Solid understanding of complex scientific data and marketing messages.
    • Competency in scientific writing, proofreading, and copyediting.
    • Effective project management skills and interpersonal relationship-building competency.
    • Strong client focus and ability to interact professionally within client organizations.
    • Capable of prioritizing work and defining necessary steps to achieve project outcomes.
    • Ability to manage assignments on time with high quality and deliver impactful presentations.
    • Strong mentoring capabilities and a commitment to continuous professional development.
    • Willingness to work collaboratively in a matrix environment and value teamwork.
    • Proficient in English.

    Knowledge and Experience:

    • 8-12 years of relevant experience in a similar role within a medical communications agency environment.

    Education:

    • Degree (BSc, BA, PharmD, PhD, MD) in Life Sciences, Pharmacy, or Medicine.

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