Instagram
youtube
Facebook

Senior Analyst - Lms Quality Lead

8+ years
Not Disclosed
10 Dec. 27, 2024
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Senior Analyst - LMS Quality Lead
Job ID: R-211375
Date Posted: 12/10/2024
Career Level: D

Introduction to the Role:
At AstraZeneca, we are passionate about turning ideas into life-changing medicines. We strive to address the unmet needs of patients worldwide and believe in the power of science to drive groundbreaking solutions. The Global Commercial Operations team is a key driver in delivering quality commercial content to external stakeholders, including healthcare professionals, doctors, and patients. We promote, produce, and publish best-in-class commercial content while embedding a digital compliance capability across the organization.

The Global Learning Services (GLS) team plays a critical role in improving learner experiences, optimizing processes, and providing scalable learning solutions. GLS serves as a single-entry point for managing learning administration across global systems, enhancing our ability to provide data insights and improve decision-making. To further our vision, we are seeking a Senior Analyst (LMS Quality Lead) to support learning initiatives and manage multiple phases of project life cycles.

Key Responsibilities:

  • Quality Assurance & System Optimization: Develop and implement quality assurance standards for the LMS, conduct regular audits, and troubleshoot LMS issues with vendors or technical teams.
  • Process Improvement: Identify opportunities to enhance user experience, streamline workflows, and improve LMS efficiency. Implement system improvements based on feedback, analytics, and best practices.
  • Data Management & Reporting: Ensure data integrity within the LMS, oversee regular checks and validation processes, and track key metrics such as user engagement and course completion rates.
  • Compliance & Regulatory Standards: Ensure LMS compliance with industry regulations, data privacy standards (e.g., GDPR, HIPAA), and corporate policies. Collaborate with compliance teams to meet regulatory training requirements.
  • Stakeholder Collaboration: Work with HR, IT, Learning & Development, and other teams to align LMS with organizational learning goals. Serve as a liaison between LMS users, support teams, and vendors.
  • Project Management: Manage LMS system improvements, updates, and implementations, ensuring alignment with business needs and timelines.

Essential Skills & Experience:

  • Deep understanding of LMS platforms and learning technologies (e.g., CSBX, Degreed, Xyleme).
  • Experience in quality assurance, process improvement, and system optimization within the LMS environment.
  • Strong data analysis skills and the ability to interpret data, create reports, and make data-driven decisions.
  • Troubleshooting expertise to address system and user challenges.
  • Excellent communication skills, with experience working with IT, HR, and Learning & Development teams.
  • Project management experience in managing system improvements, updates, and LMS implementations.
  • Bachelor’s degree with a minimum of 8 years of related experience in quality assurance, LMS, or learning solutions development.
  • Proficiency in eLearning software, training curriculum development, and the pharmaceutical/healthcare industry.

Desirable Skills & Experience:

  • Working knowledge of Microsoft Office (Excel, PowerPoint).
  • Familiarity with authoring tools like Articulate and Captivate.
  • Knowledge of HTML, JavaScript, and adult learning principles.

Work Culture:
AstraZeneca encourages collaboration and bold thinking, where teams challenge the status quo to drive life-changing innovations. Our office-based work culture fosters connection and quick-paced collaboration, while respecting flexibility for personal needs.

Our Commitment to Diversity:
AstraZeneca values diversity and inclusion, building a team that represents a wide range of perspectives and skills. We welcome applications from all qualified candidates, regardless of characteristics, and comply with applicable non-discrimination and work authorization laws.

Ready to make an impact?
Apply now and join our team at AstraZeneca, where your contributions can make a significant difference in the lives of patients around the world.