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    Referral Laboratory Management Specialist I

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    2+ years
    Not Disclosed
    Bangalore
    10 Oct. 30, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Referral Lab Management Specialist I - Chennai, India (Hybrid, Office-Based)

    Company: ICON plc

    About Us: ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment that drives innovation and excellence. Join us in our mission to shape the future of clinical development!

    Position Overview: As a Referral Lab Management Specialist I, you will lead and coordinate activities related to Referral Laboratory testing. Your responsibilities will include evaluating and onboarding new Referral Laboratory vendors, managing Master Service Agreements (MSAs), coordinating technical study setups, and ensuring quality monitoring of referral labs.

    Key Responsibilities:

    • Lead the evaluation and onboarding of new Referral Laboratory vendors and coordinate the execution and renewal of MSAs.
    • Assist in identifying appropriate laboratory and testing solutions as per protocol requirements.
    • Review referral lab quotations and organize them for inclusion in proposals and contracts.
    • Manage operational activities, including reviewing test code specifications and communicating risks to internal stakeholders.
    • Ensure accurate configuration of referral lab testing in databases and monitor pending results.
    • Hold regular operational calls with referral laboratories and coordinate technical calls with clients as needed.
    • Oversee the maintenance of the referral laboratory study setup tracker and master vendor list.
    • Triaging and mitigating queries from internal teams and external customers.
    • Perform additional administrative duties, such as scheduling meetings and documenting processes in SOP format.

    Qualifications:

    • Minimum of 3 years of relevant experience in clinical laboratory concepts and terminology.
    • Bachelor’s degree in Medical Technology or a related field.
    • Proficient in Microsoft Word, Excel, and PowerPoint.
    • Excellent oral and written communication skills for effective collaboration.
    • Strong organizational skills and attention to detail, with the ability to manage multiple tasks.
    • Experience in managing vendor-related activities is preferred.
    • Familiarity with GCP laboratory regulatory requirements (CAP, CLIA, NYS, etc.) is a plus.

    Benefits of Working at ICON: We prioritize our people as they are the key to our success. In addition to a competitive salary, ICON offers a comprehensive benefits package tailored to the needs of you and your family, including:

    • Various annual leave entitlements.
    • A range of health insurance options.
    • Competitive retirement planning offerings.
    • Global Employee Assistance Programme for 24-hour support.
    • Life assurance and flexible optional benefits.

    To learn more about our benefits, visit our careers site.

    Diversity and Inclusion: At ICON, diversity, inclusion, and belonging are fundamental to our culture. We are committed to providing an inclusive and accessible environment for all candidates, ensuring a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment.

    If you need reasonable accommodations during the application process, please let us know or submit a request here.

    Interested but Unsure? If you're interested in the role but don’t meet all requirements, we encourage you to apply. You might be exactly what we’re looking for!

    Current ICON Employees: If you are a current ICON employee, please click here to apply.

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