Job Title: Quality Assurance Associate
Location: Belgrade, Serbia
Employment Type: Full-time
Department: PV QA
About the Company:
PrimeVigilance, part of the Ergomed Group, is a leading mid-size pharmacovigilance service provider established in 2008. Operating globally with staff across Europe, North America, and Asia, the company delivers top-tier services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance. PrimeVigilance collaborates with a diverse range of pharmaceutical and biotech clients, supporting all therapy areas, including medical devices. With a strong emphasis on training, mental well-being, and work-life balance, PrimeVigilance fosters a culture where employee satisfaction translates into quality client outcomes.
Job Responsibilities:
Support QA operations to ensure audits are scheduled, developed, managed, maintained, and delivered in line with internal procedures.
Host and support internal/external audits, including routine, due diligence, and qualification audits by clients, third parties, and regulatory authorities.
Assist PrimeVigilance teams before, during, and after audits or inspections.
Maintain audit-related trackers and SharePoint documentation.
Assist with scheduling audits and inspections by clients or regulatory authorities.
Track CAPAs from vendor audits and assist with CAPA review and facilitation.
Maintain and update audit documentation, trackers, and internal risk assessments.
Contribute to global audit CAPA tracker and support ad hoc tasks as assigned by QA leadership.
Required Qualifications:
University degree in a scientific discipline or equivalent industry experience
Desired Candidate Attributes:
Detail-oriented and organized with a strong understanding of audit processes
Comfortable working cross-functionally and supporting internal and external stakeholders
Ability to manage multiple tasks and maintain audit documentation
Effective communication and teamwork skills
What We Offer:
Training and career development opportunities
Emphasis on personal and professional growth
Supportive and friendly work environment
Global collaboration with English as the working language
Inclusive company culture that values diversity, belonging, and trust
Core Values:
Quality
Integrity & Trust
Drive & Passion
Agility & Responsiveness
Belonging
Collaborative Partnerships
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