Summary
As a Sales Representative, you will be a key driver of customer interactions and sales performance. You will embody our customer experience approach, building strong relationships that provide value to both customers and patients. Your efforts will drive sales growth in a compliant and ethical manner.
About the Role
The Sales Representative plays a crucial role in enhancing customer engagement and achieving sales targets. You will personalize and manage customer interactions, using your deep understanding of customer needs and preferences to drive competitive sales growth. Your role involves collaborating with healthcare professionals (HCPs) to build long-term partnerships and delivering exceptional, customer-focused experiences.
Key Responsibilities:
Drive Competitive Sales Growth: Customize and orchestrate customer engagement journeys for target HCPs, utilizing available content and multiple engagement channels. Develop sustained collaborations with HCPs to enhance Novartis' market presence.
Deliver Value to Customers and Patients: Work with cross-functional teams to design and implement solutions that address unmet customer and patient needs. Uphold integrity and honesty in all interactions, adhering to the Novartis Code of Ethics and Values.
Leverage Data: Use available data sources to prioritize and adjust territory, account, and customer interaction plans. Share insights with internal stakeholders to support the development of relevant content and campaigns.
Ethical Conduct: Maintain transparency and respect in all dealings with customers and colleagues. Act with integrity when facing ethical dilemmas and speak up when necessary.
Role Requirements:
Experience: Minimum of 5 years in sales within Healthcare, Pharma, or a related field. Established network within the target customer group is desirable.
Educational Background: Science-based education, such as a B.Sc or B.Pharma.
Skills: Strong communication skills are essential. Knowledge of your territory is crucial.
Desirable Requirements:
Why Novartis:
At Novartis, our purpose is to reimagine medicine to improve and extend lives. Our vision is to become the most valued and trusted medicines company globally. We achieve this through our people, who drive our mission forward each day. Join us to be part of this transformative journey. Learn more about our vision and strategy here.
Benefits and Rewards:
Discover more about our benefits and rewards in the Novartis Life Handbook here.
Commitment to Diversity and Inclusion:
Novartis is dedicated to creating an inclusive work environment with diverse teams that reflect the communities we serve.
Accessibility and Accommodation:
If you require reasonable accommodation for the recruitment process or to perform essential job functions due to a disability, please contact diversityandincl.india@novartis.com with your request and contact details. Include the job requisition number in your message.
Join Our Novartis Network:
If this role isn’t quite right for you but you’re interested in staying connected and learning about future opportunities, join the Novartis Network here.
Division: International
Business Unit: Innovative Medicines
Location: Tamil Nadu, India
Company / Legal Entity: Novartis Healthcare Private Limited
Functional Area: Sales
Job Type: Full-time
Employment Type: Regular (Sales)
Shift Work: No
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