Process Coach - Coding

3-5 years

Not Disclosed

Chennai

1 Dec. 2, 2024

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Medical Coding Trainer

Department: Training & Development

Job Location: [Location]

Reporting To: Team Lead/Manager

Role Description Overview:

The Medical Coding Trainer is responsible for training new joiners on medical coding concepts, ensuring they are aligned with client specifications and industry standards. The role includes monitoring trainees’ progress, providing continuous feedback, and ensuring trainees meet productivity and quality targets. This position is critical for the ramp-up and development of medical coding skills in the team.

Key Responsibilities:

Training and Development:

Effectively train new joiners on medical coding concepts, guidelines, and industry standards.
Educate trainees on the client-specific coding guidelines and updates, ensuring they understand and apply them correctly.
Monitor trainees’ productivity and quality output as per the OJT (on-the-job training) glide path/ramp-up targets.
Provide structured, continuous feedback to trainees to help them improve performance.
Conduct one-on-one sessions with trainees to address repeated errors and improve their coding accuracy.

Quality Assurance and Feedback:

Ensure that trainees adhere to both process and quality requirements set by the organization and client.
Provide timely and constructive feedback to team leads about the productivity and quality of trainees.
Pass on Quality Control (QC) feedback to trainees in an effective and actionable manner.

Collaboration with Team Leads:

Assist team leads in evaluating and confirming trainees for early confirmation based on their performance.
Support team leads in ensuring that all trainees meet the required productivity and quality standards.

Job Specification:

Experience:

Minimum of 3 years of professional experience in medical coding with a specialty in ED (Emergency Department) Facility.
Extensive experience in coaching and training new joiners as per the defined processes.

Certification:

Must have a valid medical coding certification such as CPC (Certified Professional Coder), CCS (Certified Coding Specialist), COC (Certified Outpatient Coder), AHIMA (American Health Information Management Association).

Education:

Any graduate with a background in healthcare or related fields.

Skills:

Strong knowledge of medical coding concepts, industry standards, and client-specific guidelines.
Expertise in delivering training sessions and providing feedback to improve trainee performance.
Ability to identify common coding errors and provide corrective action.
Good communication, interpersonal, and mentoring skills.
Ability to adapt to new coding updates and train others effectively.

Shift Details:

General Shift / Day Shift

Work Mode:

Work From Office (WFO)

This role is ideal for someone who is passionate about medical coding and has a strong background in training and mentoring others. The successful candidate will contribute significantly to the development of a highly skilled and efficient medical coding team.

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