Patient Care Coordinator – National Remote
Location: Dallas, TX, US (Remote considered)
Requisition Number: 2280863
Job Category: Medical & Clinical Operations
Company Overview:
Optum, a part of UnitedHealth Group, is a global organization committed to improving health outcomes and delivering high-quality care through advanced technology. The company fosters a culture of diversity, inclusion, and career growth. As a Patient Care Coordinator, you will be instrumental in driving member satisfaction and managing clinical support services that impact lives across the nation.
Position Overview:
The Patient Care Coordinator is a full-time remote position responsible for supporting clinical operations through effective communication with members and providers. The role involves administrative tasks, care coordination, and ensuring seamless service delivery in collaboration with hospitals, clinics, and internal teams.
Schedule:
Full-time: 40 hours/week
Shift Timing: Monday to Friday, 7:30 AM – 5:00 PM PST (8-hour shifts)
Occasional overtime based on business needs
Paid training aligned with your schedule
Primary Responsibilities:
Coordinate care needs with hospitals, clinics, facilities, and the clinical team
Manage referrals, prior authorizations, and intake requests
Provide administrative support to ACM nursing staff
Assist in discharge planning under ACM nurse direction
Generate and maintain system reports as needed
Handle inquiries from members and providers
Maintain confidentiality of all sensitive information
Support referrals to appropriate health programs
Fulfill additional duties as assigned by ACM Nurses, Supervisor, or Manager
Required Qualifications:
High School Diploma/GED or equivalent experience
Must be 18 years of age or older
2+ years of experience in a medical office or related field
Proficient with computers and Windows-based applications
Understanding of medical terminology
Availability for full-time work within the required schedule
Preferred Qualifications:
Proficiency with MS Word, Excel, Outlook, and Adobe
Experience in the healthcare industry or insurance field
Background in clerical or administrative support
Prior experience in a call center environment
Familiarity with managed care, regulatory guidelines, and government programs
Telecommuting Requirements:
Secure and private home workspace
Must maintain confidentiality and protect sensitive documents
High-speed internet connection approved by UnitedHealth Group
Soft Skills:
Excellent verbal and written communication skills
Self-motivated with critical thinking ability
Collaborative team player
Language & Reasoning Skills:
Ability to respond to customer and agency inquiries
Communicate assertively and clearly with teams and patients
Solve practical problems and prioritize tasks effectively
Compensation & Benefits:
Hourly Pay Range: $16.88 to $33.22 (based on experience and location)
Benefits include: Health coverage, incentive programs, stock purchase options, and 401(k) contributions
Deadline:
This job post will remain open for a minimum of 2 business days and may close earlier based on the volume of applicants.
Diversity & Inclusion:
UnitedHealth Group is committed to health equity and creating an inclusive work environment. All qualified applicants will be considered without regard to race, gender, sexual orientation, disability, veteran status, or other protected characteristics.
Note:
Drug testing is required prior to employment as UnitedHealth Group maintains a drug-free workplace.
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Birmingham |Alaska :
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Adelanto | Alameda | Albion | Arcata | Atherton | Berkeley | Brisbane | Burlingame | Burney | California | Carlsbad | Crescent City | Davis | Downey | El Monte | El Segundo | Emeryville | Eureka | Fortuna | Foster City | Fremont | Glendale | Hayward | Hoopa | Irvine | La Jolla | Los Angeles | Martinez | McKinleyville | Menlo Park | Millbrae | Milpitas | Morgan Hill | Mountain View | Nevada | Novato | Oakland | Orange | Pacheco | Palo Alto | Pasadena | Pleasanton | Pomona | Redding | Redwood City | Riverside | Roseville | Sacramento | San Bernardino | San Diego | San Francisco | San Gabriel | San Jose | San Mateo | San Rafael | Santa Clara | Santa Cruz | Santa Monica | Simi Valley | Soledad | South San Francisco | St. Helena | Stanford | Stanton | Stockton | Temecula | Thousand Oaks | Valencia | Vallejo | West Sacramento | West Valley City | Whittier | Willits |Colorado :
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Boise |Illinois :
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Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Missouri :
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Mitte |Brandenburg :
Berlin |Germany :
Germany | GErmany |Hesse :
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Rostock |Munich :
Bavaria |North Rhine Westphalia :
Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |Rhineland Palatinate :
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Bulgaria |Denmark :
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Basel | Zurich |Carlow :
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Brinny | Ringaskiddy |County Dublin :
Swords |Dún Laoghaire :
Dún Laoghaire |Meath :
Dunboyne |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Tipperary :
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Donegal |China :
China | Quarry Bay |Hubei :
Wuhan |Liaoning :
Dalian |Republic of China :
Beijing |Shanghai Sai :
Shanghai Shi |Tokiyo :
Osaka | Tokyo |Zhejiang :
Hangzhou |Melbourne :
South Yarra |New South Wales :
Ballina | Sydney |Queensland :
Queensland |Remote Australia :
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Nedlands |Capital of Netherland :
Amsterdam |Netherlands :
Netherlands |Noord Holland :
Haarlem |North Brabant :
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Leiden |North Yorkshire :
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Sheffield |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |Buenos Aires :
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Austria |Vienna :
Vienna |Antwerp :
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Brussels |Flemish Brabant :
Zaventem |Bosnia and Herzegovina :
Sarajevo |Sofia City :
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Canada |Ontario :
Mississauga | Richmond Hill | North York | Uxbridge | Renfrew |Quebec :
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Zagreb |Bohemia :
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Tallinn |Chuuk :
North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |France :
Lyon | Paris |Attica :
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Surabaya |Jakarta :
Jakarta |Israel :
Netanya | Kfar Saba | Yavne | Be'Er Sheva | Tel Aviv |Italy :
Italy |Lombardy :
Rho |Japan :
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Auckland |Lima Region :
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Manila |Mazovia :
Warsaw |Remote :
Remote | Remote, USA | Remote - South America (Latin Americal) | Remote - Africa | Remote - Europe | Switzerland | Remote - Middle East |Bucharest :
Bucharest |Makkah :
Khulais | Najran | King Abdullah Economic City | Jeddah | Riyadh | Rabigh |Nišava District :
Niš |Singapore :
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Midrand | South Africa |Brazil :
Brazil | Sao paulo |South America :
Peru | Argentina |Catalonia :
Barcelona |Madrid :
Madrid |Sweden :
Sweden |Taipei :
Taipei |Williamson :
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Bangkok |Kyiv Oblast :
Kyiv |Dubai :
Dubai |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |