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Program Specialist

2+ years
Not Disclosed
10 Oct. 29, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Opportunity: Patient Access Coordinator

Company: Fortrea
Location: [Insert Location]
Job Type: [Insert Job Type]

Company Overview

Fortrea is a leading global contract research organization (CRO) dedicated to scientific rigor and clinical development excellence. We provide a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas, operating in over 90 countries. Our mission is to transform drug and device development for partners and patients worldwide.

Essential Job Duties

  • Respond promptly and efficiently to incoming calls and faxes, identifying the best way to assist.
  • Conduct outbound calls to verify insurance coverage for prescribed therapies, documenting results in the appropriate tracking system.
  • Document all calls and escalate issues per established procedures.
  • Process patient applications to determine eligibility based on program specifications, documenting results and managing follow-ups as needed.
  • Make follow-up calls and respond to inquiries from patients and healthcare providers.
  • Maintain a professional, calm, and friendly demeanor, using clear and concise language in both verbal and written communication.
  • Coordinate the order and transfer of prescriptions to specialty pharmacies based on urgency.
  • Stay informed about available insurance options and educate patients accordingly.
  • Perform other duties as assigned.

Why Join Fortrea?

At Fortrea, we are committed to overcoming barriers in clinical trials and revolutionizing the development process. Join our exceptional team to thrive in a collaborative environment that supports personal growth and allows you to make a meaningful global impact.


Equal Opportunity Employer

Fortrea is proud to be an Equal Opportunity Employer. We value diversity and inclusion and do not tolerate harassment or discrimination of any kind. Employment decisions are made based on business needs and individual qualifications without regard to race, religion, color, national origin, gender, family status, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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