Office Supervisor – Brooklyn, NY
UHG Format Pro
Requisition Number: 2282573
Job Category: Medical & Clinical Operations
Location: Brooklyn, NY, US
Position Overview:
Join Optum and play a pivotal role in optimizing the patient experience and operational efficiency at one of our medical facilities. As an Office Supervisor, you will be responsible for leading a team, managing administrative workflows, and ensuring regulatory compliance while upholding service excellence in a dynamic and patient-focused environment.
Schedule & Work Location:
Full-Time: Monday to Friday
Business Hours: 9:30 AM – 5:30 PM (occasional overtime or weekends may be required based on business needs)
Work Location: 7601 4th Ave, Brooklyn, NY
Training: 4 weeks of paid on-the-job training, aligned with your schedule
Primary Responsibilities:
Supervise and motivate a high-performing team, maintaining high service standards
Manage day-to-day operations including scheduling, time off requests, and workflow coordination
Process and manage requests for documentation and various data needs
Distribute reports, performance results, and regulatory updates
Train and mentor team members to foster growth and accountability
Review documentation and track completion to meet compliance and regulatory standards
Promote the accuracy, accessibility, and relevance of health information
Perform other administrative and operational duties as assigned
Required Qualifications:
High School Diploma or GED
Must be at least 18 years of age
2+ years of experience in customer service
2+ years of clerical or administrative experience
Prior experience in a supervisory, team lead, or managerial role
Must reside within a commutable distance to Brooklyn, NY
Availability to work scheduled shifts and flexible hours, including occasional overtime or weekends as needed
Compensation & Benefits:
Hourly Range: $23.70 – $46.35 (based on experience, education, certifications, and local labor market factors)
Comprehensive benefits including medical, dental, vision, 401(k) with company match, equity stock purchase program, and employee recognition programs (eligibility requirements apply)
About UnitedHealth Group:
UnitedHealth Group is dedicated to helping people live healthier lives and making the health care system work better for everyone. We strive to eliminate health disparities and foster inclusive and equitable care for all communities, especially those historically underserved.
Equal Opportunity Employer:
We are an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, veteran status, disability status, sexual orientation, gender identity or expression, marital status, or any other legally protected status.
Drug-Free Workplace:
All candidates must pass a drug test prior to employment.
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