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    Multilingual Medical Information Specialist - German Speaking

    Propharma
    2+ years
    Not Disclosed
    Remote - Europe Remote, USA
    10 Oct. 18, 2024
    Job Description
    Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Multilingual Medical Information Specialist

    Location: Fully Remote
    Employment Type: Full-time

    Company Overview

    For the past 20 years, ProPharma has enhanced patient health and wellness by providing expert advice and support that empowers biotech, medical device, and pharmaceutical organizations to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest Research Consulting Organization (RCO), ProPharma partners with clients through an advise-build-operate model across the complete product lifecycle. Our extensive expertise in regulatory sciences, clinical research solutions, quality and compliance, pharmacovigilance, medical information, and R&D technology allows us to offer fully customizable consulting solutions that mitigate risk and accelerate high-profile drug and device programs.

    Role Overview

    We are seeking a Multilingual Medical Information Specialist to join our Medical Information Department. In this role, you will provide high-quality medical information services via phone and email, following comprehensive training on designated clients and products. Candidates must be fluent in both German and English at a C1 level. This position is fully remote and full-time.

    Medical Information at ProPharma

    With strategically positioned and seamlessly integrated contact centers around the globe, we deliver customizable medical information services tailored to meet the needs of companies of all sizes. Our services include adverse event intake, medical writing, content management solutions, promotional review, and extended medical information services. Our experienced team is equipped to effectively support your needs. Learn more about our Medical Information department here.

    Day-to-Day Responsibilities

    • Answer technical inquiries via phone, email, and fax regarding designated products in an accurate, confident, and professional manner.
    • Adhere to specific working practices as agreed with clients.
    • Identify adverse events and defective product reports, handling and reporting these according to ProPharma SOPs and working practices.
    • Translate documents between English and the target language, ensuring quality and accuracy in responses delivered verbally or in writing.
    • Utilize standard responses to prepare medical information correspondence, coordinating with the Medical Information Support Services (MISS) department when necessary.
    • Log all inquiries accurately and comprehensively in a timely manner.
    • Manage confidential information in compliance with data privacy regulations.
    • Stay informed about legal requirements and professional guidelines for providing medical information in the pharmaceutical industry.
    • Conduct quality checks on adverse events, product quality complaints, and correspondence to ensure accuracy.

    Qualifications

    • A completed degree in Pharmacy or a related life science field.
    • Fluency in the target language (C1 level) and English.
    • Strong translation skills.
    • Excellent phone manner and communication skills.
    • Ability to manage a busy workload and prioritize effectively.
    • Attention to detail and the ability to work independently.

    #LI-EB2

    We celebrate our differences and strive to create a workplace where everyone can be their authentic selves. We are committed to diversity, equity, and inclusion, encouraging employees to unleash their innovative, collaborative, and entrepreneurial spirits. As an Equal Opportunity Employer, we provide a safe space for all employees to succeed.

    ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails regarding this posting.

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