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Mgr, Communications (Social Media)

2+ years
Not Disclosed
10 Dec. 30, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Manager, Communications (Social Media)
Updated: December 18, 2024
Location: United States-North America - USA-NC-Morrisville-1030-SyncSt, United States
Job ID: 24005887

Job Description

Manager, Communications

Syneos Health® is a fully integrated biopharmaceutical solutions organization that drives customer success by translating clinical, medical affairs, and commercial insights into impactful outcomes.

Our approach brings together talented experts in various business-critical services to help achieve our vision: Shortening the Distance from Lab to Life®. We are committed to improving every day through collaboration and shared expertise.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • Growth & Development: We are dedicated to developing our people through career progression, technical training, peer recognition, and a total rewards program.
  • Total Self Culture: Our global culture encourages authenticity, ensuring everyone feels valued and supported. Diversity in thought, background, and perspective creates a place where everyone belongs.
  • Impactful Work: Every role within Syneos Health plays a crucial part in delivering innovative solutions for our clients and their customers.

Job Summary

Join Syneos Health’s dynamic communications and marketing team, where you will help drive the narrative of a global biopharmaceutical leader. As a Manager, Communications (Social Media), you will work closely with Syneos Health leaders and subject matter experts to craft compelling content and elevate our brand through paid, earned, and owned media, with a strong focus on social media strategies.

Reporting to the Director of External Communications, this role is key to executing communication strategies that align with business goals and amplify our position within the healthcare industry.

Job Responsibilities

  • External Communications Strategy: Develop and execute communications strategies that align with Syneos Health’s priorities and business goals.
  • Social Media Leadership: Lead and manage the company’s social media strategy across platforms, utilizing analytic tools to grow and enhance reach. Expand our social advocacy program for improved audience engagement.
  • Content Creation & Engagement: Produce diverse content, including social posts, executive talking points, blog posts, media pitches, press releases, infographics, and videos to engage customers and media.
  • Advisory Role: Provide guidance to internal business partners on communication plans supporting various business initiatives.
  • Performance Measurement: Evaluate and improve the effectiveness of communications strategies, ensuring alignment with business outcomes.
  • Industry Knowledge: Stay informed about the healthcare, drug development, and outsourcing industries to provide relevant insights and shape communication efforts.

Qualifications

What We’re Looking For:

  • Communication Expertise: Excellent communication skills, with a deep understanding of the multi-channel environment and ability to manage PR agencies and creative partners.
  • Social Media Proficiency: Strong experience in social media strategies, particularly with LinkedIn, and a passion for content generation.
  • Writing Skills: Exceptional writing ability, with a flexible tone to adapt messages for different audiences.
  • Storytelling: Ability to discover and tell compelling stories through various media forms.
  • Business Acumen: Strategic thinker with strong business insight.
  • Collaboration: Highly collaborative, with a flexible approach to helping colleagues across teams.
  • Education & Experience: A BA/BS in marketing, communications, public relations, or a related field, with 5-7 years of relevant experience. Equivalent experience may also be considered.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams). Familiarity with design tools is a plus.
  • Organizational Skills: Attention to detail, with the ability to juggle multiple tasks in a fast-paced environment.

Additional Requirements:

  • Ability to maintain the highest corporate standards of image presentation.
  • Up to 10% travel.

Compensation & Benefits

Syneos Health offers a competitive salary, with an annual base salary range between $71,820 and $139,600, based on qualifications and experience. Other benefits include health coverage (medical, dental, vision), 401(k) matching, employee stock purchase plans, performance-based bonuses, and flexible paid time off (PTO).

Syneos Health complies with all federal, state, and municipal paid sick time requirements.

Get to Know Syneos Health

Syneos Health has supported the development and commercialization of 94% of all novel FDA-approved drugs in the last five years, worked on 95% of EMA-authorized products, and managed over 200 studies globally. Whether in communications or another role, you’ll challenge the status quo in a fast-paced, ever-changing environment.