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    Medical Information Specialist

    Eversana
    2+ years
    Not Disclosed
    Remote
    10 Aug. 16, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    EVERSANA
    Medical Information Specialist (French & English Speaking)
    Full-time | Remote

    Company Overview

    At EVERSANA, we’re proud to be recognized as a Great Place to Work globally. Our mission is to create a healthier world through innovative commercialization services for the life sciences industry. With a team of over 7,000 dedicated professionals, we support more than 650 clients, from emerging biotech firms to established pharmaceutical giants. Our solutions help bring groundbreaking therapies to market and support the patients who rely on them. We embrace diversity, and our cultural values drive us to make a positive impact every day.

    Role Overview

    As a Medical Information Specialist, you will be pivotal in enhancing our relationships with healthcare providers, patients, and industry clients. This role involves providing top-notch medical communications services, including responding to product information requests, identifying and managing adverse events and product quality issues, and performing medical writing.

    Location: This is a remote position, ideally based in Poland, Ireland, the UK, Italy, Portugal, Germany, or Spain. Candidates must be legally eligible to work in the European Union or the UK.

    Working Hours: Europe working hours between 8am-6pm CET, Monday to Friday. Occasional work on Bank Holidays may be required, with a day off in lieu.

    Travel: Minimal, up to 10%.

    Key Responsibilities

    • Translate documents between English and the target language (e.g., French), delivering responses via phone or written communication.
    • Handle drug information inquiries from healthcare professionals and patients, and provide accurate information.
    • Identify and report adverse events and product complaints in compliance with relevant SOPs and regulations.
    • Write narratives for adverse events and product complaints, and coordinate quality-related complaint processes.
    • Utilize drug information skills to research and develop information for healthcare professionals.
    • Participate in miscellaneous projects including market research, system development, and sales training.
    • Maintain and enhance customer service and contribute to process improvements.

    Qualifications

    • Education: Degree in Life Sciences or Healthcare; Pharma D / M Pharma preferred, but other relevant degrees such as MSc in Life Sciences are acceptable.
    • Experience: Strong clinical background and experience in medical information or call center environments. Experience in medical writing and the pharmaceutical industry is a plus.
    • Languages: Fluency in English (C1 level) and native proficiency in French is essential. Additional languages such as Czech or German are beneficial.
    • Skills: Strong translation abilities, computer proficiency (Microsoft Word, Excel), and familiarity with Medical Information Management Systems and Safety Databases.

    Preferred Attributes

    • Positive attitude, excellent communication skills, and a sense of humor.
    • Innovative mindset with a commitment to integrity and ethical behavior.
    • Ability to work independently and collaboratively, with a focus on client satisfaction and process improvement.

    Our Commitment

    At EVERSANA, we are dedicated to diversity, equity, and inclusion. We believe in the power of varied perspectives to drive success and are committed to creating a work environment where everyone can thrive. We do not require any personal information or payment during the recruitment process and are vigilant against recruitment fraud.

    Follow Us:
    LinkedIn | Twitter

    Apply Now

    For more details and to apply for this position, visit our career page.

    EVERSANA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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