Medical Information Specialist

2+ years

Not Disclosed

Pune

10 Oct. 25, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Location: Pune, Maharashtra, India
Employment Type: Full-time
Department: Customer Service
Job Family: Medical & Regulatory Affairs

Company Overview

At EVERSANA, we are proud to be certified as a Great Place to Work globally. Our mission is to create a healthier world, supported by a team of over 7,000 employees dedicated to delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients, from innovative biotech startups to established pharmaceutical companies. Our diverse products and solutions help bring groundbreaking therapies to market and support the patients who rely on them. Together, we make a meaningful impact every day.

We embrace diversity in backgrounds and experiences, prioritizing the improvement of patient lives worldwide. We seek individuals who not only possess strong skills but also genuinely care about our mission, our clients, and the patients we serve.

Position Overview

As a Medical Information Specialist within the Medical Communications team, you will deliver industry-leading services that include case processing of adverse event reports, product quality complaints, and medical inquiries.

Key Responsibilities

Process adverse event reports, product quality complaint reports, and medical inquiries from healthcare professionals and consumers.
Identify adverse events and product complaints during data entry of medical inquiries.
Write adverse event reports, product quality complaint reports, correspondences, and case documentation.
Coordinate processes for responding to quality-related complaints, interacting with Quality Assurance, Regulatory Affairs, and complainants.
Utilize drug information skills to critically evaluate and analyze medical literature for information dissemination.
Engage in miscellaneous projects such as market and competitive product research, system development, sales training projects, and field liaison support.
Perform medical writing tasks.
Carry out other duties as assigned.

Minimum Knowledge, Skills, and Abilities

Education: Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.).
Experience: A minimum of 2 years in clinical settings, medical information, or pharmacovigilance.
Language: Fluent in English (spoken and written).

Qualifications

2+ years of experience in a call center, medical information, pharmacovigilance, or the pharmaceutical industry, including medical writing.
Technology Skills: Proficient in Microsoft Word, Excel, and Medical Information Management Systems or Safety Databases.
Positive Attitude: Exhibits enthusiasm, a genuine interest in others, and a sense of humor to uplift team morale.
Communication Skills: Ability to articulate ideas clearly and motivate others.
Innovator: Capable of transforming creative ideas into effective solutions.
Integrity: Demonstrates high moral and ethical standards in all professional interactions.

Additional Information

Cultural Beliefs:

Patient Minded: Act with the patient’s best interests in mind.
Client Delight: Own every client experience and its impact on results.
Take Action: Empower yourself and others to act now.
Embrace Diversity: Foster an environment of awareness and respect.
Grow Talent: Invest in your own and others' development.
Win Together: Collaborate passionately to achieve results.
Communication Matters: Promote transparent and thoughtful dialogue.
Always Innovate: Be bold and creative in all endeavors.

EVERSANA is an Equal Opportunity Employer committed to diversity and inclusion. We value the unique strengths, experiences, and perspectives of all employees. Join us in making a difference in healthcare!

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