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    Medical Information Coordinator With English And German And French Language, Safety Operations Team

    Iqvia
    0-2 years
    Not Disclosed
    Barcelona
    10 Oct. 2, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Main Responsibilities

    • Provide administrative support for project initiation, including creating and maintaining project files and managing systems access requests.
    • Handle project administration tasks such as generating labels from investigator lists, maintaining personal safety files and regulatory documents, tracking submission dossiers, and distributing information to clients and operations team members.
    • Develop project tracking spreadsheets and related specifications for data entry.
    • Prepare graphics and data visualizations as needed.
    • Offer ad-hoc support for document translation requirements.
    • Create, maintain, and track case folders, ensuring proper filing, retrieval, and distribution to operations team members, as well as archiving case folders and project files after project completion.
    • Coordinate administrative support by organizing team meetings, managing stationery orders, dispatching documents via courier, and reserving meeting rooms and IT equipment.
    • Conduct ad-hoc database searches for operations team leads and assist in database validation through user testing.
    • Support project phone line setup as needed.
    • Triaging call center inquiries for escalation to senior associates.
    • Assist with project workflows, including database entry, quality control activities, generating Lifecycle Safety data reports, preparing Lifecycle Safety submission dossiers, and ensuring compliance with deadlines and quality standards.

    Minimum Required Education and Experience

    • High School Diploma or equivalent.
    • Proficient written and verbal communication skills in English, German, and French (minimum C1 level in all).
    • Strong working knowledge of Microsoft Office and web-based applications, particularly Excel.
    • Ability to utilize advanced Excel functions for manipulating and analyzing large datasets and creating dashboards/reports that yield actionable insights.
    • Experience collaborating with call center agents and customers over the phone.
    • Excellent organizational and time management skills.
    • Familiarity with medical terminology is a plus.

    About IQVIA:
    IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare sectors. We create intelligent connections to expedite the development and commercialization of innovative medical treatments, improving patient outcomes and population health worldwide. Learn more at IQVIA Careers.

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