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    Medical Information And Adverse Event Intake Specialist With Hungarian And English Language

    Iqvia
    2+ years
    Not Disclosed
    Budapest
    10 Nov. 6, 2024
    Job Description
    Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Medical Information and Adverse Event Intake Specialist (Hungarian & English)

    Location: Hungary (Home-Based / Hybrid / Office-Based)

    Company: IQVIA

    About the Role:

    The Medical Information and Adverse Event Intake Specialist plays a pivotal role in Patient Safety at IQVIA. This position places you at the forefront of direct communication with Health Care Professionals (HCPs) and patients, helping to ensure the safety of pharmaceutical products across a variety of therapeutic areas. You will be responsible for handling medical inquiries, adverse events, product quality complaints, and other safety-related information, contributing to the optimization of safety profiles for post-market products. The position can be performed in a flexible work environment—Home-Based, Hybrid, or Office-Based—based on your preference.

    Key Responsibilities:

    • Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support. (Note: This role does not involve commercial sales support).
    • Process Lifecycle safety operational data including data entry, coding medical terminology, generating queries, ensuring data quality, and driving case closure.
    • Receive and document incoming safety data from investigative sites, healthcare professionals, and other sources (via phone and email).
    • Collaborate with Lifecycle safety team members, leading by example, providing training, and mentoring less experienced colleagues.
    • Communicate regularly with Operations Team Manager and Customer Delivery Manager (CDM), providing feedback on project metrics, challenges, and updates.
    • Proactively identify issues and propose solutions, providing technical support, tracking project metrics, and managing client requests.
    • Participate in training sessions on Lifecycle safety processes, contribute to working groups for new initiatives, and assist in identifying and implementing process efficiencies.

    Minimum Required Education and Experience:

    • Bachelor’s Degree in a Life Science or a related field.
    • Fluent in both English (min. C1 level) and Hungarian (min. C2/native level).
    • Prior experience in Lifecycle safety (e.g., Pharmacovigilance, Medical Information, Safety Publishing, Risk Management) is an asset.
    • Exceptional attention to detail and the ability to maintain high standards of accuracy.
    • Strong organizational skills, time management, and the ability to handle multiple projects simultaneously.
    • Ability to manage competing priorities and meet deadlines effectively.

    Company Overview: IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences industry. We create intelligent connections to accelerate the development and commercialization of medical treatments that improve patient outcomes and population health worldwide.

    Learn more about opportunities at IQVIA: IQVIA Careers

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