Medical Content Development Manager

2+ years

Not Disclosed

London

10 Sept. 30, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Company Description

At EVERSANA, we take pride in being recognized as a Great Place to Work globally. Our vision is to create a healthier world through innovative commercialization services for the life sciences industry. With a dedicated team of over 7,000 employees, we serve more than 650 clients, from cutting-edge biotech startups to established pharmaceutical companies. Our products, services, and solutions facilitate the market entry of innovative therapies and support the patients who rely on them. Although our skills and talents are diverse, together we make a meaningful impact every day. Join us!

We embrace diversity in backgrounds and experiences across our growing organization. Improving patient lives worldwide is our priority, and we seek individuals from all walks of life to help shape the future of healthcare and the life sciences industry. Our team culture is rooted in inclusivity, and we value members who not only excel in their roles but also deeply care about EVERSANA, our people, our clients, and, most importantly, the patients we serve. We are EVERSANA.

Job Description

The Medical Information team plays a crucial role in supporting the safe and effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products. We provide timely, scientifically balanced, and evidence-based information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers.

A key responsibility of this role is the development and management of impactful medical response documents. You will be involved in client engagements focused on medical content development.

This position requires a strong background in medical information and content creation, as well as excellent communication skills, both verbal and written.

This role can be based in the UK, Ireland, Spain, Italy, Poland, Germany, or Portugal. Candidates must be legally eligible to work in the European Union/United Kingdom.

Essential Duties and Responsibilities

Our team is committed to delivering outstanding business results, achieved through collaborative efforts:

Support the Global Medical Information and Medical Content Development Team in content-related engagements for clients.
Create medical and scientific content related to Medical Affairs and Medical Communications, including Scientific Response Documents (SRDs), FAQs, slide sets, abstracts, training materials, and more.
Lead the document development process, from gathering materials to facilitating reviews at medical, legal, and regulatory (MLR) meetings.
Manage document uploads and references using EVERSANA or client-provided technology platforms (e.g., Veeva PromoMats).
Conduct scientific data fact-checking to support medical reviewers.
Collaborate with the Global Medical Information/Medical Content Development Team to strategize and execute assigned projects effectively.
Provide guidance and work closely with other medical writers and content developers to ensure project success.
Participate in key client meetings as needed.
Assist in creating and updating SOPs, templates, style guides, and other documentation.
Stay updated on industry best practices and support leadership in implementing new technologies and procedures.
Work collaboratively with other medical writers and creative teams across EVERSANA.
Perform other duties as assigned.

Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Job Expectations

Deliver exceptional client experiences.
Collaborate effectively with the EVERSANA medical information and affairs team, accepting feedback from management and clients.
Ensure compliance with industry standards and codes of practice.
Work independently to produce high-quality, scientifically accurate, and ethically compliant medical content.
Proactively identify and manage quality issues, implementing corrective actions as needed.
Be available for business travel (up to 10-15%).
Maintain a flexible work schedule to meet client and management needs.

Qualifications

Minimum Knowledge, Skills, and Abilities

Education: Doctorate or Master of Science (MSc) in Life Sciences or healthcare, or equivalent.
Experience: Minimum of 2 years in the pharmaceutical industry or Medical Information/Communications. Experience in developing global medical materials (e.g., SRDs, FAQs).
Skills: Exceptional written and oral communication skills; ability to establish credibility with diverse audiences; proficiency in Microsoft Office and document management tools.
Knowledge: Strong understanding of regulatory requirements and best practices related to Medical Information and Medical Affairs.
Project Management: Proven track record of delivering results within timelines.

Preferred Qualifications

Education: Pharm.D., Pharm.M., MD, or PhD preferred; relevant Bachelor’s Degree in Life Sciences also considered.
Experience: Background in Medical Information, Medical Writing, and managing content for new product launches across multiple therapeutic areas.
Languages: Fluency in English and one or more European languages (B2, C1, or C2 level).
Analytical Skills: Ability to analyze and interpret complex scientific data.
Client Management: Proficient in managing client relationships and projects effectively.

Additional Information

Patient Minded: Always act with the patient's best interests in mind.
Client Delight: Own the client experience and its impact on results.
Take Action: Empower yourself and hold yourself accountable.
Embrace Diversity: Foster an environment of awareness and respect.
Grow Talent: Invest in your own development and that of others.
Win Together: Connect passionately to achieve results.
Communication Matters: Foster transparent and timely dialogue.
Always Innovate: Be bold and creative in all endeavors.

Please be aware of recent fraudulent job offers misrepresenting EVERSANA. Recruitment fraud can take many forms, including fake websites and unsolicited emails. EVERSANA will never ask for personal information or payment during the employment process.

At EVERSANA, Diversity, Equity & Inclusion are fundamental to our success. We are an Equal Opportunity Employer, committed to a workforce that reflects a variety of strengths, experiences, and backgrounds, all united by a passion for improving patients' lives and leading innovation in healthcare. We value all perspectives and believe inclusion is a shared responsibility.

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