Medical Assistant

0-5 years

$23.27 to $30.25 hourly

12 May 22, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Communication Skills, CPC Certified, ICD-10 CM, CPT, HCPCS Coding, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Company: Concentra
Location: Varies
Employment Type: Full-Time

Overview

Please be advised, if you are viewing this position on Indeed, the salary rate/range set forth herein was provided by Indeed. Concentra's market-specific rate/range will be provided during the interview process.

As a Concentra Medical Support Specialist, you will perform routine medical and testing procedures under the direct supervision of the treating clinician. Ensure that every patient is treated the Concentra Way: with quality clinical care and by providing an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities

The Details:

Perform ancillary testing and tasks (including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing) as ordered by treating clinicians.
Conduct rapid screening tests (influenza, strep, mono, glucose, etc.).
Prepare patients for physical examinations, including taking vital signs and performing all required testing.
Perform routine medical procedures as ordered by the treating clinician.
Triage and disposition all patients.
Assist providers during examination and treatment.
Prepare for and assist the clinician with surgery set up and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and appliances as ordered by the treating clinician and in accordance with state regulations.
Perform DOT and Non-DOT drug and alcohol testing.
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
Manage patient flow and volume, keeping patients informed of expected wait times.
Perform clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross-trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, etc.
Answer telephone as needed.
Attend center staff meetings as required.
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education/Credentials:

High school graduate or GED equivalent.
Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations.

Job-Related Experience:

Working knowledge of occupational medicine requirements (state-specific).
Previous medical office experience preferred.

Job-Related Skills/Competencies:

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to deal with people in a manner that shows tact and professionalism.
Ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Willingness to participate in initial and ongoing training as required.
Effective communication and interaction with employers, patients, providers, and other employees.
Ability to maintain working relationships with all levels of employees.
Excellent customer service skills.
Computer skills.
Must successfully complete orientation and training as well as demonstrate competency in all required medical tasks.
Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.

Additional Data

401(k) with Employer Match
Medical/Vision/Prescription/Dental Plans
Life Insurance/Disability
Paid Time Off
Colleague Referral Bonus Program
Center Achievement Bonuses

Compensation: This position is eligible to earn a base compensation rate in the state range of $23.27 to $30.25 hourly depending on job-related factors such as level of experience, geographic location, and/or seniority.

Concentra is an Equal Opportunity Employer, including disability/veterans.

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