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    Product Specialist

    Lilly
    2+ years
    Not Disclosed
    Gurgaon
    10 Oct. 16, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and deliver life-changing medicines, improve disease management, and give back to communities through philanthropy and volunteerism. We strive for excellence in our work and put people first. We seek individuals determined to enhance lives globally.

    Job Purpose:

    Enhancing customer experience by identifying pressing healthcare needs and providing effective pharmaceutical solutions to achieve corporate goals. This role involves establishing a sales strategy through market research, achieving individual and team sales targets using patient-focused selling principles, and building relationships with key stakeholders, including doctors, paramedics, retailers, and stockists.

    Key Responsibilities:

    Sales and Territory Planning:

    • Develop a comprehensive territory business plan, setting strategic goals and resource investments while monitoring progress.
    • Refresh and update the Market Call List (MCL) based on market analysis and prepare a targeted retail call list.
    • Create a patch plan based on customer availability, prioritizing business opportunities.
    • Track weekly sales data to identify trends and adjust plans as necessary to achieve targets.

    Product Promotion and Education:

    • Communicate the value proposition and therapeutic benefits of Lilly's biopharmaceutical products to healthcare professionals.
    • Conduct product presentations and educational seminars to enhance customer understanding and usage.
    • Stay current with scientific and clinical data relevant to assigned therapeutic areas and share this information with customers.
    • Provide scientific support, addressing inquiries and concerns from healthcare professionals.

    Conducting Customer Calls:

    • Meet the required number of customer calls as per SPP targets and collect competitor insights.
    • Plan pre-call objectives tailored to customer needs and conduct effective post-call analyses using approved CRM tools.
    • Use sales materials to effectively address customer questions and concerns.
    • Strengthen relationships with all stakeholders to achieve assigned sales targets.

    Customer Paramedic Staff and Retailer Engagement:

    • Develop and implement quarterly engagement plans for doctors, ensuring effective logistics and coordination.
    • Conduct programs to enhance paramedic staff knowledge, adhering to compliance guidelines.
    • Engage with stockists regularly, analyzing sales trends and verifying stock availability.

    Sales and SPP Reporting:

    • Ensure timely reporting of doctor and retailer interactions, detailing program outcomes and medical service requests.
    • Present sales trends in monthly reviews, highlighting achievements and challenges.

    Compliance:

    • Uphold ethical standards in all activities, respecting privacy and internal/external procedures.

    Core Capabilities/Skills:

    • Strong knowledge of therapeutic areas and product segments.
    • Willingness to travel within the assigned territory.
    • Detail-oriented with strong analytical and problem-solving skills.
    • Excellent interpersonal, collaboration, and communication skills.
    • Proficient in English, both written and spoken.
    • Strong organizational and prioritization abilities.
    • Enthusiastic, proactive, and driven to make a difference.

    Qualifications & Experience Required:

    • Bachelor's degree in life sciences, pharmacy, or a related field; advanced degree (MBA or equivalent) preferred.
    • 1+ years of experience in pharmaceutical sales (2-5 years preferred for Territory Manager).
    • Proven track record of achieving sales targets and driving business growth, with MNC experience preferred.
    • Prior on-field experience is advantageous.

    Lilly is committed to ensuring equal opportunities for individuals with disabilities in the workforce. If you need accommodation to submit your resume, please fill out the accommodation request form. Note that this email is for accommodation requests only; other inquiries will not receive a response.

    Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

    #WeAreLilly

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