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Director, Medical Record Review (Hybrid)

3+ years
Not Disclosed
10 March 6, 2025
Job Description
Job Type: Full Time Education: MBBS Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Director, Medical Record Review (Hybrid)

Employer: KLDiscovery
Industry: Healthcare & Legal Services
Department: Medical Record Review & Compliance
Employment Type: Full-Time, Hybrid
Experience: Senior-Level
Location: India

Responsibilities:

  • Develop and implement strategies to enhance efficiency, accuracy, and client satisfaction.
  • Drive innovation through technology adoption and process improvement.
  • Oversee the end-to-end process of medical summary preparation.
  • Ensure adherence to quality standards, timelines, and regulatory compliance.
  • Manage departmental budgets, resources, and performance metrics.
  • Provide mentorship, training, and development opportunities for the team.
  • Act as the primary client liaison, ensuring service excellence.
  • Collaborate with cross-functional teams to expand service offerings.
  • Oversee audits and quality control measures for complete and accurate medical records.

Qualifications:

  • Education: Bachelor’s Degree in Medicine (MBBS), Nursing, or a related healthcare field.
  • Preferred: Master’s Degree in Healthcare Management, Business Administration, or equivalent.
  • Experience:
    • Extensive expertise in medical record analysis, summarization, and compliance.
    • Proven leadership experience in medical review operations.
    • Strong knowledge of healthcare regulations (e.g., HIPAA).
    • Proficiency in medical summary tools and software.

Additional Certifications (Preferred):

  • Medical coding certifications (e.g., CPC, CCS).
  • Training in Lean Six Sigma or other process improvement methodologies.

Skills:

  • Leadership & Strategic Thinking
  • Project & Operational Management
  • Medical Documentation & Record Analysis
  • Communication & Client Engagement
  • Problem-Solving & Decision-Making
  • Process Improvement & Innovation
  • Team Development & Mentorship

Company Culture:

  • Humble: Values teamwork and continuous improvement.
  • Hungry: Passionate about growth and impact.
  • Smart: Uses emotional intelligence in team and client interactions.

About KLDiscovery:

KLDiscovery is a global leader in eDiscovery, data recovery, and information governance, serving law firms, corporations, and government agencies. With 26 locations across 17 countries, KLDiscovery is recognized as one of the fastest-growing companies in North America by Inc. Magazine and Deloitte.

KLDiscovery is an Equal Opportunity Employer.