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Technical Lead-Base Level (Ctms Setup)

2-4 years
Not Disclosed
10 April 7, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Title:

Clinical Trial Payment Specialist


Job Overview:

Develop and populate templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and/or other applicable payment system. Provide support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS for clinical trial payments.


Key Responsibilities:

  • Support training of study teams on CTMS payment processes.

  • Maintain completeness of data entry and assist in collecting metrics for management.

  • Assist CCS and study teams with complex issue resolution.

  • Populate milestone costs in visit templates for applicable countries.

  • Collect site-specific fully executed agreements for all participating sites.

  • Support resolution of failed payments.

  • Track and maintain issue statuses, study alignments, and financial exhibits.

  • Attend meetings to review and resolve ongoing issues.

  • Ensure proper study setup and cross-functional alignment for integrated payments.

  • Coordinate with Data Management, Pricing, IDS, Business Support, and CCS teams.

  • Collaborate with partners to ensure proper visit/activity template setup post-tagging/integration.

  • Create or revise templates for protocol revisions as required.

  • Support issue resolution through ticketing tools.

  • Participate in weekly team meetings and regional team sync-ups.

  • Provide support across other CCS CTMS regions when needed.

  • Perform other assigned deliverables related to the function.


Qualifications:

  • Bachelor’s degree in a relevant scientific or business discipline.

  • 2–4 years of experience in the pharmaceutical or clinical research industry.

  • At least 2 years of experience in payments, pricing, or budgeting within clinical development.

  • Proficient with CTMS systems (mandatory); experience with EDC systems is a plus.

  • Fluency in Mandarin and English with excellent communication skills.

  • Knowledge of healthcare compliance guidelines (HIPAA, FCPA, Safe Harbor, etc.).

  • Ability to work in cross-functional teams and across organizational levels.

  • Strong analytical, problem-solving, and independent working skills.

  • Proficient with MS Office and database management tools.

  • Demonstrated innovation, strong interpersonal skills, and ability to handle large tasks with minimal supervision.

  • Prior experience in virtual working environments is preferred.


About the Company:

IQVIA is a global leader in clinical research, healthcare intelligence, and commercial services for the life sciences industry. They connect insights and technologies to accelerate innovation in medical treatments and improve global health outcomes.🌐 Learn more: https://jobs.iqvia.com