Clinical Director, Patient Access

3+ years

Preferred by Comapny

Durham

11 Nov. 24, 2024

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Clinical Director
Location: Remote, USA
Time Type: Full-Time

About Fortrea

Fortrea is a leading global contract research organization (CRO) that provides comprehensive clinical development, patient access, and technology solutions across over 20 therapeutic areas. With operations in more than 90 countries, we are transforming drug and device development for partners and patients across the globe.

We are excited to relaunch our Patient Access program under the new name Neovance. As a leader in HUB services and patient access, we’ve been serving the biopharmaceutical industry for over 30 years, supporting more than 2.5 million patients and 100 unique brands.

Position Overview

We are seeking a Clinical Director to lead and oversee clinical support programs, including contact center and field-based clinical services. This role involves strategic advising to biopharmaceutical clients, collaborating with vendors, and managing clinical teams. The Clinical Director will focus on designing nursing programs tailored to specific treatment journeys and maximizing patient outcomes while meeting client goals.

Key Responsibilities

Client & Vendor Relationship Management:
- Develop and maintain relationships with clients, vendors, and healthcare providers.
- Provide strategic direction on clinical program structure, delivery, and optimization.
Program Design & Implementation:
- Design and implement nursing programs based on patient needs, disease state, drug delivery methods, and adherence challenges.
- Continuously optimize programs to demonstrate value to customers and enhance patient outcomes.
Team Leadership:
- Manage and develop Clinical Managers and field-based clinicians.
- Ensure that clinical teams provide high-quality services aligned with client objectives.
- Lead training initiatives for clinical staff and ensure compliance with client needs.
Operational Management & Reporting:
- Monitor program performance and provide actionable insights and recommendations.
- Manage escalated customer issues, ensuring timely resolution.
- Review and contribute to regular summary reports for clients.

Qualifications

Education:
- A nursing (RN) or other medical degree is required.
- A bachelor’s degree with graduate study is highly preferred.
Experience:
- 10+ years of relevant clinical experience and 5+ years in clinical management.
- Experience in designing and managing clinical field services and contact center programs.
- Proven leadership ability and experience in providing clients with program strategic direction.
Skills:
- Strong verbal and written communication, organizational, and presentation skills.
- Problem-solving skills with the ability to adapt and offer solutions.
- Proficiency with Microsoft Office Suite and analytical skills.

Why Fortrea?

Fortrea offers an exciting opportunity to make a meaningful global impact. As part of our growing team, you will be a key player in optimizing clinical programs and driving patient outcomes. Join us in our inclusive and diverse environment, where personal growth is encouraged.

Fortrea is an Equal Opportunity Employer
Fortrea is committed to diversity and inclusion and encourages all qualified individuals to apply. We do not discriminate based on any legally protected characteristic.

For more information about how we collect and store your personal data, please refer to our Privacy Statement.

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Clinical Director, Patient Access

Job Description

About Fortrea

Position Overview

Key Responsibilities

Qualifications

Why Fortrea?

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