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Associate Is - Signal & Risk Management

4-7 years
Not Disclosed
10 March 6, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Associate IS - Signal & Risk Management

Employer: Amgen
Location: Hyderabad, India
Experience: 0 - 3 years (Bachelor’s) / 4 - 7 years (Diploma)
Work Type: On-Site
Department: Digital, Technology & Innovation

About Amgen:

Amgen pioneers cutting-edge biotechnology to combat the world’s toughest diseases, developing innovative medicines that enhance lives. With over 40 years of industry leadership, Amgen combines technology and human genetic data to push scientific boundaries.

Role Description:

Join a collaborative team working on next-generation safety platforms and supporting technologies. This role involves resolving data processing issues, ensuring smooth file transmissions, and troubleshooting system dependencies.

Key Responsibilities:

  • Monitor and resolve data processing issues for case transmissions.
  • Diagnose and troubleshoot system and data reconciliation problems.
  • Coordinate with teams to mitigate bottlenecks and system dependencies.
  • Document recurring issues and propose preventive solutions.
  • Develop dashboards/reports to track system performance.
  • Ensure adherence to KCI metrics and data quality standards.
  • Test system updates by developing and implementing test plans.
  • Identify and document system bugs, collaborating with developers/vendors.
  • Automate repetitive testing processes.

Qualifications:

  • Bachelor’s Degree in Life Sciences, Biotechnology, Pharmacology, or Information Systems (0 - 3 years experience)
  • Diploma in relevant fields (4 - 7 years experience)

Must-Have Skills:

  • Strong analytical and problem-solving abilities.
  • Experience in data transfer processes and troubleshooting stuck/delayed files.
  • Familiarity with testing methodologies and quality assurance standards.
  • Proficiency in data analysis and QA tools.
  • Basic SQL knowledge.

Good-to-Have Skills:

  • Knowledge of Oracle SQL and PL/SQL.
  • Understanding of API integrations (MuleSoft preferred).
  • Experience with Signal platforms.
  • Familiarity with SDLC processes (requirements, testing, data analysis, change control).
  • Exposure to reporting tools like Tableau.
  • SAFe for Teams Certification (preferred).

Soft Skills:

  • Strong communication and problem-solving skills.
  • Ability to work independently and in global teams.
  • Excellent analytical and gap assessment abilities.
  • Strong presentation and public speaking skills.

Shift Information:

  • Requires flexibility to work evening or night shifts, based on business needs.

Employment Type: Full-Time, Permanent
Category: Information Systems