Job Title: AR Associate
Department: Revenue Cycle Management
Location: [Specify Location]
Reporting To: Team Lead / Operations Manager
Role Description Overview:
The AR Associate is responsible for managing daily activities related to denials processing, claims follow-up, and customer service to ensure timely and accurate revenue cycle operations.
Key Responsibilities:
Denials Processing and Claims Follow-Up:
Call insurance carriers to resolve claims-related issues and document interactions in the designated software and spreadsheets.
Follow up on pending claims to ensure timely resolution.
Communication and Escalation:
Review emails for updates and changes related to project requirements.
Identify and escalate unresolved or complex issues to the immediate supervisor.
Documentation and Reporting:
Update production logs with detailed notes and statuses for assigned tasks.
Prepare and maintain comprehensive status reports on claims and denials activities.
Quality and Productivity:
Understand client requirements and ensure all deliverables adhere to quality standards.
Meet or exceed targeted collections on a daily and monthly basis.
Achieve productivity targets within specified timelines.
Desired Profile:
Experience:
1-3 years of experience in Revenue Cycle Management or related roles preferred.
Skills:
Strong understanding of claims processing and denials management.
Proficient in communication, both written and verbal.
Ability to work under pressure and meet deadlines.
Technical Proficiency:
Familiarity with healthcare claims software and spreadsheet tools.
Shift Details:
General Shift / Day Shift
Work Mode:
Work From Office (WFO)
This role is ideal for detail-oriented professionals seeking to contribute to efficient revenue cycle processes and ensure client satisfaction.
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