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    Adverse Event Intake Specialist

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    1+ years
    Not Disclosed
    Remote, USA
    10 Sept. 17, 2024
    Job Description
    Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Adverse Event Intake Specialist (German and English) – 12-Month FTC

    Location: Home-Based / Hybrid / Office-Based (Your choice)

    Company: IQVIA

    About Us:

    At IQVIA, our Safety Operations team is pivotal in designing, building, and executing comprehensive safety solutions for major pharmaceutical companies and their post-market products globally. Our international, diverse team operates from 'safety hubs' in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. We are committed to nurturing our team members with supportive management, collaborative colleagues, and clear career progression opportunities to help you grow, adapt, and excel.

    Position Summary:

    We are seeking an Adverse Event Intake Specialist fluent in German and English for a 12-month fixed-term contract to join our team. This role places you at the heart of Patient Safety, involving direct contact with Healthcare Professionals (HCPs) and patients. You will play a critical role in processing safety and product quality information to enhance the safety profiles of products across various therapeutic areas.

    Key Responsibilities:

    • Data Processing: Manage lifecycle safety operational data, including data entry for tracking and safety databases, coding medical terminology, generating case-related queries, performing quality control, driving case closure, and coordinating translations.
    • Communication: Handle emails from investigative sites or other sources reporting safety data.
    • Team Collaboration: Foster a positive, collaborative environment within the Lifecycle Safety team, lead by example, and provide training and mentoring to less experienced team members.
    • Feedback and Reporting: Provide regular updates to the Operations Team Manager and Customer Delivery Manager (CDM) on project metrics and challenges.
    • Project Liaison: Work with the Project Manager to proactively identify issues, propose solutions, provide technical support, prepare reports, track metrics, and handle SOW changes and potential change orders.
    • Training and Process Improvement: Participate in training sessions on Lifecycle Safety processes, contribute to working groups for new initiatives, and help identify and implement process efficiencies.

    Qualifications:

    • Education: Bachelor’s Degree in a Life Science-related discipline.
    • Language Proficiency: Excellent written and verbal skills in English (min. C1) and German (min. C2/native).
    • Attention to Detail: Strong focus on maintaining high-quality standards and accuracy.
    • Organizational Skills: Ability to manage multiple projects, organize workload effectively, and handle competing priorities.
    • Time Management: Excellent organizational and time management skills.

    About IQVIA:

    IQVIA is a global leader in clinical research services, commercial insights, and healthcare intelligence. We are dedicated to creating intelligent connections to accelerate the development and commercialization of innovative medical treatments, ultimately improving patient outcomes and population health worldwide.

    Learn More:

    For more information about IQVIA and to apply, visit our careers site at IQVIA Careers.

    Diversity and Inclusion:

    IQVIA is an equal opportunity employer committed to providing a workplace free of discrimination and harassment. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Accommodation:

    If you need a reasonable accommodation due to a medical condition or disability during the application process or to perform the essential functions of the position, please let us know or submit a request here.

    Interested in This Role?

    If you are interested but unsure if you meet all the requirements, we encourage you to apply. You might be exactly what we’re looking for at IQVIA.

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