About Company
Overview Fidelity Health Services is a leading provider of pharmacovigilance and technology-enabled services, catering to the global pharmaceutical and biotech industries. Since its founding in 2007 by a team of medical doctors, Fidelity has been at the forefront of providing innovative solutions in pharmacovigilance, medical imaging, clinical research, cancer immunotherapy research, and healthcare IT. With a strong commitment to patient safety and regulatory compliance, we serve clients ranging from top pharmaceutical companies to early-stage biotech firms and generic product companies.
Global Reach and Expertise Our services are supported by a highly experienced team that spans multiple geographies, allowing us to provide expert pharmacovigilance services tailored to the unique needs of clients worldwide. We specialize in helping pharmaceutical companies navigate the complexities of drug safety, adverse event reporting, regulatory requirements, and risk management.
Client-Centric Approach At Fidelity, we are driven by our deep focus on people and customer satisfaction. We understand the goals of every client and build dedicated or shared service teams to meet their specific needs. Our clients include global pharmaceutical giants, biotech companies with clinical trial products, and emerging businesses with virtual operations. We ensure that our service delivery is aligned with the compliance standards and patient outcomes that matter most to our clients.
Our Vision and Core Values Our vision is to become the recognized global leader in pharmacovigilance services, setting the standards for patient safety, customer service, and team satisfaction. We strive to be the first choice for pharmaceutical and biopharmaceutical companies facing unmet pharmacovigilance needs. Our core values—Technology, Quality, Integrity and Ethics, Teamwork, and Accountability—form the foundation of everything we do.
Affiliated Company and Technological Innovation Fidelity is not just limited to pharmacovigilance services. Through our affiliated company, we offer an award-winning cloud-based diagnostics information management platform, which serves over 1,500 diagnostic centers in India. This platform leads the market in managing business processes and digital health records for diagnostic centers, showcasing our commitment to advancing healthcare through technology.
Client Testimonials
- "Fidelity’s competence, combined with the domain expertise of the Founder, sets them apart from other CROs. They’ve consistently delivered projects within strict timelines."
— Managing Director, Indian-based Pharmaceutical Company - "The professionalism and attention to detail from Fidelity Health Services have exceeded our expectations. Their pharmacovigilance services are top-notch."
— Key Contact Person, Multinational Pharmaceutical Group - "Fidelity’s deep understanding of the pharmacovigilance landscape has put us at ease. Their team ensures excellent training, documentation, and reporting of adverse events."
— Deputy PV Responsible Person, Top 10 Indian Pharmaceutical Company
Key Statistics
- Over 50,000 cases processed annually
- 100+ Risk Management Plans
- 2000+ Aggregate Reports
- Regulatory coverage in 25+ regions globally
- Over 80 passionate healthcare professionals
- 20% reduction in manual efforts through automation and technology
Why Choose Fidelity Health Services Fidelity Health Services is not just a service provider; we are a partner that helps our clients achieve the highest standards of patient safety, regulatory compliance, and operational excellence. Our commitment to customer satisfaction, coupled with our innovative solutions, ensures that we remain a trusted partner for pharmaceutical and biotech companies across the globe.